Privacy Policy & Terms – Lina Azhari Marketing
Lina Azhari Marketing

Privacy Policy

Last Updated: 1 December 2025

Your Privacy

Lina Azhari Marketing is totally committed to protecting the privacy of our site visitors and customers. The Lina Azhari Marketing team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you — e.g. arranging for a product to be sent to you, carrying out credit and other security checks, and for the purposes of customer research and profiling — or where we have your express permission to do so.

Your Consent

We will not sell your name, address, e-mail address, credit card information, or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store, we may occasionally update you on our latest products, news, and special offers via e-mail, post, and telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Lina Azhari Marketing.

All Lina Azhari Marketing members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties, you should opt-out by clicking on the 'unsubscribe' link in any email communications which we send you, or by contacting us directly at qminda@gmail.com.

What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us, your computer will store an identifying cookie which will save you time each time you re-visit https://usahawandigital.com/, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

Site Statistics

We may disclose aggregate, anonymised statistics about the number of visitors to this Website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings, and other general information. https://usahawandigital.com/ uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

Disclosures of Your Information

We may disclose your personal information to any of our group of companies. We may also disclose your personal information to third parties:

  • In the event that https://usahawandigital.com/ sells or buys any business or assets.
  • If https://usahawandigital.com/ or substantially all of its assets are acquired by a third party, in which case personal data which we hold about our customers may be one of the transferred assets; or
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of; or to protect the rights, property, or safety of Lina Azhari Marketing, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Third Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers, and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Checking Your Details

If you wish to verify the details you have submitted to https://usahawandigital.com/, you may do so by contacting us via the e-mail address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail and password.

Contacting Us

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied — we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact a member of the Lina Azhari Marketing team, who will be delighted to answer any questions you may have.

Email: qminda@gmail.com

Terms & Conditions

Welcome to Lina Azhari Marketing. These terms and conditions apply to all visitors and users of https://usahawandigital.com/. By accessing or using our website, you agree to be bound by these terms.

General

We reserve the right to modify, amend, or delete any part of these Terms & Conditions at any time without prior notice. Continued use of the website constitutes your acceptance of such changes.

Site Contents & Copyrights

All content on this website—including text, graphics, logos, images, videos, and software—is the property of Lina Azhari Marketing or its licensors and is protected by Malaysian and international copyright laws.

Comments and Feedback

All comments and feedback submitted to Lina Azhari Marketing become our property and may be used for marketing or improvement purposes. You agree not to submit content that violates third-party rights or contains unlawful, abusive, or obscene material.

Product & Service Information

While we strive for accuracy, we do not guarantee that descriptions, pricing, or availability are error-free. We reserve the right to correct any errors without notice.

Newsletter

By subscribing or making a purchase, you agree to receive promotional emails, updates, and offers from Lina Azhari Marketing. You may unsubscribe at any time.

Indemnification

You agree to indemnify and hold Lina Azhari Marketing harmless from any claims, damages, or expenses arising from your use of the website or violation of these terms.

Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Use them at your own risk.

Termination

We may terminate or suspend your access to our services at any time, without notice, for any reason, including violation of these terms.

Refund & Cancellation Policy

Cancellation Prior to Service Start

If you cancel your order before the advertising campaign begins (i.e., before ads go live), you may be eligible for a full refund. Please email us at qminda@gmail.com within 12 hours of purchase.

After Campaign Starts

Once your ad campaign has started (ads are live on Facebook/Instagram/TikTok), **no cancellations or refunds** are permitted. This is because advertising credits, creative production, and setup have already been executed.

Refund Eligibility

Refunds are only considered in the following cases:

  • Duplicate payment detected
  • Payment deducted but service not delivered within 48 hours
  • Technical error on our end that prevents campaign delivery

Non-Refundable Situations

  • Change of mind
  • Poor ad performance due to market competition or audience behavior
  • Client-provided incorrect business details or targeting preferences

Refund Processing

Approved refunds will be processed within 7–14 working days and returned via your original payment method.

Shipping Policy

Note: Lina Azhari Marketing provides **digital marketing services only** (e.g., ad management, video ads, automation setup). There are **no physical products shipped**.

All deliverables (e.g., ad reports, video files, system access) are provided electronically via:

  • Email
  • Client portal (if applicable)
  • WhatsApp or Google Drive (as agreed)

Delivery Timeline

  • Ad Campaign Setup: Within 3–5 working days after payment and briefing
  • Video Ads (3–6 pieces): Within 5–7 working days
  • Automation Setup (e.g., WhatsApp bot): Within 3 working days

Delays

Delays may occur due to incomplete client information, public holidays, or third-party platform (e.g., Meta) review times. We will notify you of any significant delays.